How Our Cat Behaviorist Cures Clients’ Cat Behavior Problems By Phone or Video Consultations

Our behaviorist has traveled to Japan and the Philippines to conduct in-home consultations, but cat owners who’ve consulted an expert cat behaviorist before are sanguine veterans. They know exactly how and why virtual consultations are effective.  But one of the most frequent questions any behaviorist hears from the first-time client of cat-behavior consulting is just this: “How can you know what to do by phone? Don’t you need to be here?”  Probably they have in mind us installing ourselves in their living rooms for a few weeks, bearing hidden cameras and clipboards!

We enjoy answering this question more than just about any other. Why? Because the answer contains a great deal of just what cat owners need to understand about their cats, including:

  • you are the one whose behavior we’ll be changing along with your cat’s environment – your cat’s behavior will then change automatically.  One of our clients once amusingly figured this out mid-testimonial:

I wanted to let you know Aero is doing just fine so far. She has not gone outside the litter box even once since I (behavior advice removed). I am also (behavior advice removed). Hey! You’re not really re-training the cats, are you? You’re re-training the pet parent!

— J. Jackson  2009

  • there’s nothing we could see in person that we haven’t seen before – or need to see rather than ask you about;
  • house calls do not yield any more information than our carefully refined questionnaire and consultation questions – and our expertise gained through experiential work – all honed and refined helping literally thousands of cats just like yours — over the phone.
  • any behavior treatment plan worthy of the name sets aside 2-4 weeks and consists of easy-to-follow, time-tested advice we give you by phone or during your Skype video consultation. Read more about our proprietary C.A.T. Plan™.

The proof is in our 274 Rave Reviews. Every one of our unparalleled number of testimonials comes from a phone consultation! For people as curious as their cats, we provide more information below.

It’s All About You

The first thing you need to understand is this: with rare exceptions, it is your behavior and the environment you set up for your cat that leads most directly to either problem or cure.  Dr. Myrna Milani, an expert on the principles of animal behavior consulting, affirms: “The nature of the human-animal bond guarantees that all clients are intimately involved in their animal’s problems.” Your cat, a finely-tuned, conditioned member of the animal kingdom, is simply reacting predictably to stimuli you control.  That means that in a very real sense, you are the subject of the behavior consultation.  It’s your behavior problem, if you will.  We mean that in the nicest way.

Examples: the environment you have set up is the prime culprit for inappropriate elimination and, often, for spraying and aggression.  It’s actually owners who cause behavior problems by unknowingly creating a litter box situations that yield disastrous results; by how, and how often, they play with your cats; by whether they try to punish their cats; by what scents they bring into the house, and much more.

Even the way you clean up after your cats can encourage more messes.  In addition, and in just the right way, or to carry out the critical re-association techniques that we teach.  Your own behaviors may even be inviting and cultivating aggression or yowling, and for treatment, only your behaviors can help your cat.  Says Dr. Milani: “The responsibility for making any changes necessary to resolve the animal’s problem lies with the client.”

We’ve Seen It Before

Second, almost all cat behavior problems, and all of the most common ones, fall into a few well-known categories, each with predictable patterns.  That means your cat’s, or cats’, actual behavior is not so “unique” that we must witness it.  Unusual, different, or weird as you think your cat problem is, it falls into one of these known patterns. We’ve seen and heard and solved it before.  That means that when your answers to our Feline Behavior Questionnaire are combined with the give-and-take of the consultation, we are able to quickly and reliably identify the problem, or problems, and all the most likely solutions.  All without seeing your cat.

Third, even if we were to show up at your house, the odds of catching your cat in the act –

• peeing or pooping outside the box
• spraying
• fighting with another cat
• yowling
• and so on

— are so small as make the trip as sensible as a wild-goose chase.

And, again, our seeing the behavior would simply confirm what we already knew: your cat is acting out the same behavior as the thousands of cats we’ve seen before him.  And her.  The specific details you will explain to us in our 12 page feline behavior history questionnaire.

It’s not the cat’s behavior we necessarily need to see.  It’s how you are causing it that we need to hear.  Also, we won’t be able to visually see the months (sometimes years) of unwanted behavior from your cat in one visit.  Dr. Milani continues: “The client and other people often serve as the primary source of information regarding the problem.”

Our Guarantee

In fact, if we’ve never heard of your cat’s particular issue, your consultation is FREE.

Real Treatment Plans Can’t Be Implemented During a House Call

Even the rare behaviorist who does house calls cannot cure your cat during that house call.  The reason goes back to the first point above: all cat behavior treatment is ultimately something the cat owner does him- or herself, over a period of days or a few weeks (even 5 years).  Cat behavior isn’t solved like certain dog behavior issues are solved by the Dog Whisperer and others like him.  Cat behavior is solved through a number of things like changing the environment or gradual reconditioning, all as advised by us in a step-by-step plan.

We’re By Far Your Best Option

Finally, it’s a simple fact there are only a few dozen expert cat behaviorists in the world.  The odds of one being near you are just not favorable.  Why not work with cat behaviorists unmatched in their experience, education, non-reinventing the wheel advice,  274 Rave Reviews, and their success rate?

See why our own clients just yowl.  Or schedule your own consultation today.  You’ll be meowing with joy that you did.